Wiki & Enterprise

Hi everyone! Welcome to my week 9 blog! This week I will be discussing about wiki and enterprises. First of all, what is a wiki?

Background of Wiki:

Wiki is short for Wikipedia, but what is it really? According to itself (Wikipedia), Wikipedia is a free, collaboratively edited, and multilingual Internet encyclopaedia supported by the non-profit Wikimedia Foundation. .

This amazing platform has over 23 million articles, over 4 million in the English Wikipedia alone, have been written collaboratively by volunteers around the world. Almost all of its articles can be edited by anyone with access to the site, and it has about 100, 000 active contributors. As of September 2012, there are editions of Wikipedia in 285 languages and has become the largest and most popular general reference work on the Internet, ranking sixth globally among all websites on Alexa and having an estimated 365 million readers worldwide. In 2011, Wikipedia received an estimate 2.7 billion monthly pageviews from the United States Alone.

So you might think, why would people collaboratively write and edit, and do all of this for free? How did it happen, and how can organizations implement a wiki to create this self sustaining knowledge sharing communications platform? There is no doubt that convergence, quality, and social engineering were present in the Wikipedia example, but how can organizations create these manifesting qualities themselves?


Who uses Wikis and Why?



1) Pixar


I’m sure you’ve all heard of Pixar! Pixar is a well known, iconic producer of animated films that have won countless of awards, including but not limited to seven academy awards. Like other organizations, Pixar uses an internal wiki to manage film production. It has been reported that the company was using wiki to help coordinate the new computerized animation tools for the studio’s planned 2008 release of the animation film named “Wall-E”. For those who love Wall-E, maybe Pixar changed your mind about using wiki :).








2) Carbon Five 


For those who has never heard of Carbon Five, they are a small San Francisco and Los Angeles based company that develops enterprise web applications for clients. They use both internal and external wikis. According to Don Thompson, “Each client gets their own “space”, an area where they can collaborate on projects with the team at Carbon Five”.








What’s the next step?


After reading how Pixar and Carbon Five has implemented wiki’s in their organization, we can begin to see the benefits of using wikis. If you are interested on more organizations who are using wiki’s, please follow the link here. Now that we know the benefits, what’s the next step? How can organizations begin to implement their own wiki? Where do they look for a wiki? Do they create one or just purchase one through Cloud Computing services? The possible and popular solution is called Mind Touch. I’ve already dug up some research on Mind Touch, but I didn’t want to bore you with MORE WORDS! So please, without further adieu, here is the You Tube video on Mind Touch:



Thank you for visiting my blog post for this week, and I am so excited to hear many different opinions and thoughts on this topic. In summary, Wikipedia’s are a great way to collborate between customers and producers, this platform of communication and knowledge sharing should not be underestimated. I hope you have learnt something today from my blog and I would love to hear your thoughts and opinions on the same topic. Please feel free to leave a comment or follow me, or drop your blog address and I shall take a look when I can 🙂






About calditz
My name is Cal, I'm here to share my views, opinions and stories that may interest you.

6 Responses to Wiki & Enterprise

  1. adamhijazi says:

    Hi Calvin,

    Thanks for the post. The companies you discuss really open the mind to the varied types of industries wikis could play crucial roles in.. I think the idea of just having ‘space’ with a client is an extremely good one. Like a blackboard integral to a business relationship where either party can make annotations at any time. They could be reminders (to themselves or the other party), extra ideas that pop into the back of their minds that they might not otherwise discuss, or perhaps even follow on questions from recent conversations. It’s like adding another element to the communication surrounding a business transaction.

    A definite win for everyone involved!

    • calvinpang0831 says:

      Hi Adam,

      Thanks for the comment, I was thinking if I ever owned a small business I would definitely implement something like that!


  2. Vatsal INB346 2.0 says:

    Hello Calvin,

    Great post, you have gone through some very popular and massive organisations. Introducing a Wiki and enhancing it for internal and external use will help all organisations and reduce stress, network congestion and make life easier for all employees. Implementing Wiki is essential not only in large scale businesses but also smaller ones.

    Keep up the good work! Feel free to check out my blog at

    • calvinpang0831 says:

      Hey Vatsal,

      Thank you for your insight on this topic. I too agree with what you say about implementing wiki within smaller organizations instead of just bigger ones. The reason I chose to discuss bigger organizations is because of the following reasons:

      1) Bigger organizations means greater resources, human capital and greater capability to realize what is beneficial for the organization to become larger.

      2) Using large organizations as an example is a good way to lead smaller and medium sized companies to follow the lead. Why we do listen to our parents apart from the fact that they are our parents, it’s because they’re older, bigger and wiser, this is equivalent for bigger companies, they too have wiser and older staff and processes.

      3) The benefits and outcomes for using wiki’s within an organization is more apparent and visible to examine, due to its sheer size.

      Thanks for your comment Vatsal, hope to hear from you soon again.


  3. David Taylor says:

    Hi Calvin

    Wikis are fantastic things, there are so many companies out there that have realised the benefits of using wikis and how much they can improve things around the workplace.

    I’ve created a blog regarding how an airport can use a wiki for knowledge rentention. i think that if airports adopt an internal wiki it would help staff members and possibly reduce staff loss.

    what are your thoughts

  4. Hi Calvin,

    Very interesting post, I agree that Wiki is very useful tool, particularly for large organisations, and I believe such a tool can be very significant for organization with education purpose, where inputs from many people are needed to produce positive results.

    I believe it is smart step from Pixar and Carbon Five to implement Wiki, but as I have never be an employee in company implemented a wiki or social networks in general and I have only done some research I am wondering how and what can be done to ensure employees use wikis efficiently and for the best returns!


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